Similar to your offline store or office, the website and mobile apps are your important marketing & communication channels to interact with your potential and existing customers. Those apps should welcome the visitors from various sources like social media and direct them to the right information. Visitors should experience like they are in your store or office facilities. They should be guided, interacted, monitored to provided the best experience. Hence, you will be able to convert your leads or enquires to sales easily. Web or mobile apps which don’t function like these are a dead investment and do no contribution in your business growth(unless conversion happens accidently). The customers will try to reach out your business with enquiries or needs such as products, services, appointment, repair & maintenance, consultation etc. If attended on time with right answer and solution to their needs, attending such queries or concerns from potential customers will become new customers(users) or sales. Our automated solutions will take care of such enquiries and escalate to appropriate team or department based on the nature of conversation.