Customers wanted to interact with your business anytime, anywhere through their convenient channels like WhatsApp, SMS etc.
Customers will try to reach out service providers with enquiries or needs such as food, accommodation, travel, tour, finance, insurance, consultation, legal etc. If attended on time with right answer and solution to their needs, attending such queries or concerns from potential customers will become new customers(users) or sales. Our automated solutions will take care of such enquiries and escalate to appropriate team or department based on the nature of conversation, if required.
No hassle of downloading mobile apps, visit website, sign up or login. Customers will be able to reach you simply from their favorite chat app. You are always a click away for them. Your notifications, reminders etc. will get noticed easily.
Patients will have the flexibility of using their native language to interact with healthcare firm. Also, they will be able to use different medias like text, voice, video, image, document for communication.
No technical knowledge required to avail your services. Common people are familiar with WhatsApp like chat app, and with same experience they can interact with your facilities and team.
We are offering modern and cost efficient ways of conducting your retail firm. We enable you to provide the best experience to customers.
Our contact center offers 24x7 support to customers even if your support staffs are not available.
Our chat bot agents will take care of primary level support and help you to maintain only very minimum staffs for support.
Our contact center also connect your staffs, experts and distribute tasks, alerts & reminders on time based on patient needs.
You are always connected to the customers. Your alerts, reminders, follow-ups will get higher visibility in customer's mobile.
Secure telemedicine solutions provided to your firm with "Zero" cost & implementation time.
If you have multiple departments to coordinate to serve the customers better, we have the solution to collaborate them digitally.
No need to change your IT systems. Our integration experts will make use of your IT systems to enable end-to-end communications and information flow right. We help you to automate end-to-end processes & speed up your service deliveries.
Better experience & user engagement activities will enable you to acquire new users as well as serve more volume of customers beyond your current limitations. Our dashboards will help you to visualize the variations in ROI over a period.
With our customer support solutions, you only need "Zero" or very minimum support staffs. Our deeply integrated HMS solutions will automate your processes and reduce the human effort, but increase over all efficiency. Your firm can save appropriate money based on your investment in our technology solutions
You don’t need all solutions in one go. But, today you can start with one simple step, see its result and move to the next. As a first step, register your WhatsApp number with us and be part of this digital opportunity. We will guide you through the rest.
80% of user queries will be common and frequently asked. The next 10% of their queries will be for getting transaction level information which are available in your IT systems. Our chat bots can handle all such conversations without the need of human.
90% of user queries will be handled by chat bots and the rest of 10% may need certain decision making by you or staffs in your firm. So, you can reduce the number of support staffs required based on the volume of queries handled by chat bots.
No need to change your IT systems. Our integration experts will make use of your IT systems to enable end-to-end communications and information flow right. We help you to automate end-to-end processes & speed up your service deliveries.
With our customer support solutions, you only need “Zero” or very minimum support staffs. Our deeply integrated HMS solutions will automate your processes and reduce the human effort, but increase over all efficiency. Your firm can save appropriate money based on your investment in our technology solutions
Better experience & user engagement activities will enable you to acquire new users as well as serve more volume of patients beyond your current limitations. Our dashboards will help you to visualize the variations in ROI over a period.
First of all, this is an investment with higher ROI you make with the help of technologies to get more users, serve current users much better way. Also, you invest step by step on implementation where you can see the result in one step and go the next stage. For example, your first step to configure your business theme need 0 investment, onboarding step need $200 etc.
First of all, you will have to decide on what solution will work best to your needs. We can help you to conclude on this. Timeframe to implement each solution varies. Based on your firm’s requirements, implementation time can be of 1 hour or it can go up to 12 weeks.
Technology Solution Provider to various industrial segments for communication channels, customer touch points, customer engagements and better conversions.
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