Create Customer
Engagement &
Wow! experience
Using technology We can enhance your customer engagement & experience
Happy customers will keep your business growing
Are you using technology the right way?
Getting expected sales conversions through your current website and mobile apps? Do you know what each of your online customer wants and how to convert them into business opportunities? If not, your website and apps might be lacking customer monitoring, engagement and experience elements.
Lets fix it !! We can enhance your website and apps as a super business making tools. We can get you the very best returns on your technology investments.
Engage your customers
A highly engaged website or app can build more customer engagements and relationship with the business. It is the emotional connection between business and customers. Highly engaged customers buy more, promote more, and show more loyalty.
Create Wow Experience
Our AI driven tools can help business to provide seamless and personalized experience to the customers through various touch points. The good experience moments are always remembered, shared and create more new and repeat customers.
Know Your Customer
Our ML(Machine Learning) systems can extract intelligence from customer relationship data and direct business to grow via multiple channels. Business will be enabled to use the right customer engagement and experience strategies.
Team with right data
We takes business a step forward allowing departments and team members to access customer information from any time. This will help teams to connect with customers at various levels to provide flawless experience.
Automate Processes
We can integrate and automate your website, apps and e-commerce with your current ERP/CRM software. The integrated and automated business process caters to the efficiency of a business.
How to enhance Customer engagement ?
Our AI driven widgets will make your website and apps intelligent enough to generate user engagement based on behavioural pattern. Business will be able to monitor, interact and respond to website & app visitors on real-time. The business will be empowered with adequate information to convert the visitors to customers effortlessly. Lets discuss, if you can handle more online customers.
How to enhance Customer Experience?
We enable multiple channels or touch points(website, mobile apps, e-commerce, POS, store etc.) for business to interact with customers. How easier it would have been if business could understand customer journey and move along?
With effective use of AI(Artificial Intelligence) with website and apps will generate personalized experience for developing more repeated customers.
Customer can use multiple channels
seamless experience in all channels
Customer Touchpoints
Well-connected stores, websites, e-commerce, mobile apps, and social media are the crucial customer touch points.
Efficient & Productive Team
Team efficiency is important for successful tech implementation.
Enable Team With Customer Service Software
Each team member of all departments will be equipped with digital tools to access relevant business data and customer interaction details. With the use of our Customer service software, your team will be able to assist the customer virtually at various levels of their journey with your business. Online demo, expert advice, sales conversations, consultations, training, etc. are few methods through which your team members can make more business conversions. Also, your team members will be easily accessible to customers for technical assistance, feedback collection, order tracking, traceability of delivery, etc.
Tools for team members
Train team to serve customers
Segments We Serve
Healthcare
Appointment booking, Patient portal, Telemedicine, Patient touch points, Remote monitoring, Healthcare E-commerce, Health content publishing, HIS/EMR integration solutions. All that your healthcare business need will be delivered by Sinnonteq. Create a great healthcare experience for your patients, vendors, and other users. We enable healthcare companies to make the health facilities accessible to all.
Consumer & Retail
E-commerce companies should deliver engaging, frictionless, multichannel shopping experiences that drive customer retention, engagement, and loyalty to ensure their long run. User friendly messaging, video, voice, verification, automated alerts, and customer insights integrated into the e-commerce site are essential to simplifying the buying journey. And we are here to help you with the same.
Repair & Maintenance
Have any repair or maintenance situations ? Customers will grab their phone and try to connect to an expert. Through our innovative solution you will be able to receive all such requests via Whatsapp in your customer service portal. Our automated systems will mostly take care of your front-end support and collaborate with human support agent and technician based on need. Hence it can help you to save your time and money.
Service Providers
Be it any service, the customer will try to reach out when required, and a convenient method for this will be an add-on to any service provider. From getting in touch with a service provider to getting the payment, the journey of a customer needs to be at ease. And thus, the digital approach. You can easily convert a potential customer to a loyal one. Being an expert in business process automation, we can help you to provide a great customer experience.
